Partnership Board

“This programme offers a unique opportunity, with all the stakeholders round the table, willing to learn and innovate together, to find new solutions.”

     - Richard Lyle, Programme Director, NHS Bristol Clinical Commissioning Group


Our Partnership Board comprises representatives from our client advisory group (Independent Futures), service providers, commissioners and equalities groups. The board has an independent chair and members have strong links with Bristol’s key strategic bodies to maximise influence and create awareness.

  • Andy Bennett

    Andy Bennett

    A Bristolian with 28 years of police service, Superintendent Andy Bennett is Bristol’s Police Commander, responsible for policing in Bristol.

    Andy manages the Neighbourhood Policing teams and works closely with a range of partnerships to meet the ambitions of The Police and Crime Plan.

    With a particular focus on tackling inequality, Andy wants to shape a service that meets the needs of the people of Bristol.  He is Avon and Somerset Police's lead on hate crime and hopes to both increase reporting and reduce the incidents of hate crime in the city.

  • Jason Burrowes

    Jason Burrowes

    Jason is the chair of Independent Futures, Golden Key's lived experience advisory group. He has been involved in the project from the beginning and seeks to ensure that lived experience is represented at board level. "I've been through it myself and want to make sure that services are better able to help people with complex needs, so that the cycles don't keep repeating. I think it's really important that people who've been through the system are a key part in influencing change. "

  • Aileen Edwards

    Aileen Edwards

    A​ileen’s first experience of work was as a volunteer helping homeless people in Bristol. This led to a paid role as lead coordinator with Self-Help, a housing action group, in the 1980s. Trained in counselling and with a degree in psychology, Aileen also has 10 years’ experience working in a women’s mental health collective. She has always been interested in the psychological side to providing housing and support to people with mental health problems, and is a trustee on the Association of Mental Health Providers.

    Aileen joined Second Step in 1993 as a development officer. As one of a handful of staff working out of one room in Easton, Aileen has seen the organisation grow to more than 200 staff working across the West of England.

    Taking up the role of Chief Executive in 1995, Aileen is experiencing another time of great change in health services across the West of England. Second Step continues to lead service delivery development, with a focus on recovery, those farthest from services, peer support, development of self-management skills, and strong partnership working. groups.​

  • Robert Fenwick

    Robert Fenwick

    Rob has worked with vulnerable service users since graduating from Bristol University with a degree in Social Policy in 1990. Rob enjoyed nine years in the homelessness sector in Bristol and Exeter, acting as Fieldwork Coordinator for the Rough Sleeper Initiative in Bristol before joining the Prison Service in 1999. After five years at HMP Bristol as Head of Reducing Reoffending, Rob was promoted to a regional role leading for reducing reoffending in the South West and subsequently had two secondments to Government Office South West on policy implementation for the Prolific and Priority Offender scheme and then Integrated Offender Management.

    Rob then moved into a commissioning role with the Ministry of Justice (MoJ) and in the last year has worked in a strategic role across the region supporting justice devolution for MoJ.

  • Julian Higson

    Julian Higson

    Julian is Bristol City Council’s Director of Housing and Landlord Services, joining the authority in 2018.  His responsibilities include housing options, homelessness reduction and rough sleeping.  He’s worked in the housing sector for 30 years (the majority in London) in roles with councils, housing associations and the private sector.  Julian is a powerful advocate for effective partnership working, and is proud that a previous domestic violence joint initiative won the Andy Ludlow London Homelessness Award.

  • Nick Hooper

    Nick Hooper

    Nick spent most of his career in local government, but has also worked in the voluntary and private sectors. His background is in housing policy and development. In the nearly 30 years he spent with Bristol City Council – the last 12 as Service Director for housing – he also developed expertise in homelessness, private housing renewal, commissioning, as well as organisational development.

    Nick has extensive experience of working across organisations and delivering with partners, as well as system change and leadership. He is now involved as non-executive director/trustee in a number of not-for-profit organisations concerned with mental health, older people and young people.

  • Richard Lyle

    Richard Lyle

  • Hannah Mahoney

    Hannah Mahoney

    H​annah Mahoney is Programme Manager of Golden Key. She is passionate about system change and about improving services so they are better placed to meet the needs of clients.  Hannah joined Golden Key in 2014, recognising the exciting opportunity the programme presented to change ‘the system’ and achieve a better Bristol for all.

    Prior to joining Golden key, Hannah held a range of roles within the voluntary sector and the National Offender Management service (NOMs).   Throughout her career she has developed a wealth of experience in delivering, developing and improving services for high-risk and hard to engage groups.

  • Rosie O'Hagan

    Rosie O'Hagan

    ACO, Interim South West Interventions Lead, BGSW CRC (Bristol, Gloucestershire, Somerset and Wiltshire Community Rehabilitation Company).

    After qualifying as a Probation Officer in London, Rosie moved to Bristol where she has worked for over 30 years across a broad range of specialist areas including courts, prisons, practice teaching and interventions. As a manager, her leadership of an Integrated Offender Team and strength in partnership working was recognised when she won the National Probation Award for Partnerships in 2011.

    In her current role as ACO responsible  for Women's Services, Through the Gate and Interventions, her focus is on collaboration and building on established partnerships between Probation Services and other statutory and voluntary sector agencies to promote successful engagement with offenders and achieve better outcomes.

    Rosie is passionate about improving the experience of women in the Criminal Justice System and is active both locally and nationally at a strategic level to address issues that lead women into offending and strengthening pathways that will support them to turn their lives around. She has driven Trauma Informed Training for CRC staff across the South West, and is engaged locally to support the development of Bristol  PIE. 

    In addition to being a member of Golden Key Rosie is also a board member of Bristol Safeguarding Children Board and Pause Bristol.

  • Stephen Parker

    Stephen Parker

    Operations Manager (Bristol), Avon and Wiltshire Mental Health Partnership NHS Trust.

    Stephen is a highly qualified and experienced health professional, with a psychiatric nursing qualification, and expertise and qualifications in both addictions and mental health. He has experience of clinical leadership and operational management of both community and in-patient addiction specialist and mental health services, and is a highly skilled teacher.

    Stephen is specialised in the turnaround of underperforming services including crisis and change management, and he excels at building relationships and engaging with stakeholders. 

    Passionate about harm reduction in the injecting drug use community, and the human rights of people with complex mental health and addiction issues, Stephen is also a member of the International Harm Reduction Association and has contributed to a number of national and international conferences.

  • Adam Rees

    Adam Rees

    Adam is the Regional Director for the West for St Mungo’s Homeless and Health Charity, covering Bristol, Bath, Oxford, Bournemouth, Reading and West London.  Within Bristol, St Mungo’s is involved in delivering services with Bristol Mental Health, the women’s and mixed homelessness pathway, the Street Outreach team, Shelter programme, Guardianship Scheme and the Compass Centre.

    Adam has worked within the homeless sector and with St Mungo’s for over 20 years.  Despite living and working in England for all this time, being originally from Australia he can’t support England in sport in any way. 

  • John Simpson

    John Simpson

    John is the independent chair of the Golden Key Partnership Board. He has served as a chief officer in three contrasting local authorities and was a founding director of Tribal Education Ltd. He has wide experience of chairing organisations across all sectors and was appointed by two Secretaries of State to undertake statutory roles within the education and skills sector. John first moved to Bristol in 1976.

  • John Smith

    John Smith

    John Smith has been Chief Executive of what previously was Avon & Somerset Police Authority since June 2009. Prior to this role John was a partner in a commercial law firm in Bristol specialising in public sector issues and collaborative working.

    As Chief Executive his role is to support and advise the Police & Crime Commissioner in delivering the Police & Crime Plan on behalf of the residents of Avon & Somerset. He leads a small team who work on Sue’s priorities including engaging with local residents to ensure their views inform the development of local policing, developing the services and support available to victims of crime and working with local partners in the public and voluntary sector to deliver effective police and community services to local people.

  • Maggie Telfer

    Maggie Telfer

    Bristol Drugs Project

  • Cherene Whitfield

    Cherene Whitfield

    Cherene Whitfield has been working in equality, diversity and inclusion for a number of years. She is passionate about making real systemic change to how public, voluntary and community sector organisations serve communities who are socially and economically disadvantaged.  In recent months, she has been working with private sector organisations who want to ensure they meet their corporate, social responsibility commitments.  Cherene has a good knowledge of the Equality Act 2010, and has experience and skills in delivering targeted initiatives to address determinants of of inequality. 

    Before working for Bristol City Council Cherene worked for the Home Office working with police constabularies and forces in England, supporting them to improve their performance in areas of alcohol related violent crime and domestic abuse. Additionally, she has project management and support skills and knowledge that support her in running successful citywide programmes of work. 

  • Dom Wood

    Dom Wood

    Dom has worked in homelessness for 28 years and has been with 1625 Independent People since 1996, where he is now CEO. He has recently been awarded an honorary degree of Doctor of Laws by Bristol University in recognition of his work with young homeless people and care leavers.

    Dom has a passion for improving services and systems for the benefit of homeless people. He chairs the Golden Key System Change Group and is Vice Chair of the Bristol Supported Housing Forum. He also sits on the Early Intervention and Preventing Homelessness Challenge Group and the Bristol Children’s and Families Board. 

    Nationally Dom is part of the End Youth Homelessness CEO Group. Through this group he works with other organisations and businesses to reduce youth homelessness and to improve the lives of those who find themselves homeless.