CFE Research, working in partnership with the University of Sheffield, are evaluating the BIG Lottery Fund’s ‘Fulfilling Lives: Supporting people with multiple needs’ programme on a national level.
The £112 million BIG Lottery initiative is funding 12 projects, of which Golden Key is one, across England to provide more person-centred and coordinated support to people with complex needs.
Latest findings (see the report below) show that projects have made a good start in reaching those with greatest need. But continued effort is needed to reach ‘hidden’ and harder to reach groups such as women with multiple needs and people from Black and minority ethnic communities.
There are signs that those who remain on the programme are making progress, accepting help, engaging better with services and building trusting relationship. Frontline staff report that flexible, open-ended support that focuses on beneficiaries’ own priorities is key to making a difference.