The Programme Team coordinates, supports and commissions activities across all aspects of the Golden Key programme.
Holding responsibility for supporting the wider activities and objectives of the programme, the Programme Team supports the sharing of best practice and learning across the Golden Key Partnership and further afield, reporting back to the National Lottery Community Fund and communicating experiences with other Fulfilling Lives projects.
The Spark Team
Held within the Programme Team, the Spark Team aims to facilitate, support and enable individuals and organisations across the Golden Key partnership to make system change happen.
The Spark Team approach to change
The approach to change is flexible and responsive to the needs of the partnership. It focusses on investment in the people who make up the partnership, with the aspiration of activating a network of people who have the power and agency to, individually and collectively, make positive changes in the system for people with complex needs.
The following values are at the centre of the Spark Team approach:
Supporting people to take action
We believe that everyone has the opportunity, and is in a unique position, to influence change.
Valuing knowledge, experience & ideas
We trust in people to use their knowledge, experience and ideas to co-create the future.
Empowering the people who do the work to make the change
We place value in people understanding their motivation to create change and recognising that they have the power to take action.
We’re always on the lookout for connections and we recognise that connectedness can lead to opportunities.
Ali is the Spark Team Project Manager. She works with people from different organisations, supporting them to make changes to the way that they work, within their own organisations, and with other services, to improve the system. Ali, Mike and Nina work closely together as the Spark Team.
Beth is the Information and Learning Officer for Golden Key. She supports people across the programme to communicate effectively: sharing good news and best practice, creating data visualisations, maintaining the website and exploring ways to effectively share information and learning across the partnership and beyond.
Liv is the Programme Support Officer for the Golden Key programme; she supports meetings, organises events, collects reports and assists the rest of the Programme Team with their work.
Hannah Mahoney is Programme Manager of Golden Key. She is passionate about system change and about improving services so they are better placed to meet the needs of clients. Hannah joined Golden Key in 2014, recognising the exciting opportunity the programme presented to change ‘the system’ and achieve a better Bristol for all.
Mike is a Senior Project Support Officer in the Golden Key Programme Team. He works with people across the Golden Key partnership to help people create positive changes in the way services are delivered.
Tony is the Communications Manager. He wants to tell everyone about the work of Golden Key and the partnership’s achievements. His top priority is to share good news, interesting stories and useful information with all partners and the wider community.
Jake is the Performance and Contract Manager. He works closely alongside the Programme Manager and all the different parts (contracts) of Golden Key, including the Service Coordinator Team, to help ensure everything is running smoothly and the client’s needs are being met. He also project manages a few areas, including Bristol’s Housing First pilot.